Assigning an Alert

Alerts are sent to multiple users or multiple groups. Therefore, to ensure work is not duplicated by other team members you should assign alerts to yourself to let others know that it is being dealt with.

To take ownership of an alert:

1. Login to uControl with you account details
2. Navigate to Modules → uAlert → Open Issues
3. Highlight the alert and select "Assign To Me"
4. You should now see that the "Assigned To" column is populated with your user name.